Legal

Privacy Policy

Last updated: February 28, 2026

1. Introduction

BALANWAY ("we," "us," or "our") operates the website and provides digital products. This Privacy Policy explains how we collect, use, and protect your information.

2. Information We Collect

We may collect the following information:

• Personal Data: Name, email address, payment information
• Transaction Data: Product purchased, price, date, payment method
• Usage Data: Pages visited, time spent, device information
• Analytics Data: Via Google Analytics 4 (GA4)

3. How We Use Your Information

We use your information to:

• Process purchases and send download links
• Provide customer support
• Send important updates and announcements
• Improve our website and services
• Analyze trends and usage patterns
• Comply with legal obligations

4. Data Processing & GDPR Compliance

For European users: We process personal data in accordance with GDPR. You have the right to:

• Access your personal data
• Correct or delete your data
• Restrict processing
• Withdraw consent at any time

5. Third-Party Services

We use the following third-party services:

• Western Bid: Payment processing (see their privacy policy)
• Google Analytics: Website analytics

6. Data Security

We implement industry-standard security measures to protect your information. All payment information is encrypted using SSL/TLS technology. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. You can request deletion at any time.

8. Cookies

Our website uses cookies for authentication, preferences, and analytics. You can control cookies through your browser settings. Some features may not work without cookies.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal data from children. If we discover such data, we will delete it promptly.

10. Contact Us

For privacy inquiries, data requests, or to exercise your rights, contact us at:
privacy@balanway.com

11. Changes to This Policy

We may update this policy periodically. Changes take effect immediately upon posting. Your continued use signifies acceptance of the updated policy.